Travelers who cancel within 30 days of arrival will only receive a refund if the property is re-booked for the same dates, minus the reservation fee of $100.00

• We highly recommend purchasing insurance to cover cancellation and read the exclusion clauses thoroughly. Travel Cancellation and Protection Insurance is sold by Premier Vacation Rentals and is designed to protect you in the event it becomes necessary for you to cancel your reservation. Ask your booking agent for more details.

Instructions for Check-In/Check-Out

• You must check-in at our office at 2787 Soco Rd. in Maggie Valley. We are located in Eagles Plaza near Snappy’s Pizza.

• Check in times will begin at 4:00 pm, however, this is not guaranteed. We work very hard to accommodate this check in time, but additional cleaning and inspection may be required for the rental homes, especially during peak and holiday seasons. You are welcome to call the office before your arrival to see if your vacation rental is ready for occupancy.

• During business hours, your check-in packet will be in our office. If you arrive after business hours, your packet will be in the RED drop box located just outside our office door. This packet includes directions to the home, keys, an after hours emergency number, local trash locations, and directions to various grocery stores.

• Check out is 10:00 am and all keys need to be returned to our office or placed in the locked section of the RED drop box.

Items you will need to bring with you

(owners do not supply these items, however, if they are in the home, you are welcome to use)

• all paper products (toilet paper, napkins, paper plates, paper towels)

• trash bags, tin foil, baggies, coffee filters

• dish soap, laundry soap, hand soap, bath products

• All homes are furnished with bed and bath linens, pots & pans, and dishes. The homes also have washer and dryers for your use.

• Utility outages (power, cable, internet) are out of our control and we will make every effort for a quick resolve. There are no adjustments or refunds due to utility outages.

• NON-DISCLOSURE OF PETS WILL RESULT IN IMMEDIATE EVICTION AND NO REFUNDS!

• If you are wanting to have firewood delivered, please call our office atand we will give you a contact person for that.

• Please be aware that weather and road conditions can change drastically in the mountains during the winter, even if there is no snow, roads can still become icy and dangerous (this includes steps and driveways) Please plan accordingly and drive safely.

Thank you for your recent booking and we look forward to seeing you!!

Pets: Dogs

Additional amenities: ATM/bank, Adventure, Antiquing, Autumn Foliage-BlueRidge Parkway, Basketball Court, Bird Watching, Budget, Children Welcome, Churches, Clean with disinfectant, Coffee Maker, Combination Tub/Shower, Cookware, Cycling, Dining, Dishes & Utensils, Dishes and Utensils, Downtown, Enhanced cleaning practices, Family, Fenced In yard, Festivals, Fly Fishing/Freshwater Fishing, Gambling Casinos, Golf, Golf Courses, Heating, High touch surfaces cleaned with disinfectant, Hiking, Horseback Riding, Ice Maker, Inside Homes NON-Smoking, Iron & Board, Mountain Biking, Mountain Climbing, Museums, NationalForest in North Carolina, Outlet Shopping, Pet Friendly Home, Photography, Recreation Center, Scenic Drives, Sight Seeing, Skiing/tubing, Sports & Activities, Stove/Oven, The North Carolina Arboretum, Theme Parks, Toilet, Tourist Attractions, Walking, Water Falls, White Water Rafting, Winery Tours, antiquing, arboretum, autumn foliage, bird watching, caves, children welcome, churches, cinemas, coin laundry, combination tub/shower, double, eco tourism, festivals, fishing, flexible, fly fishing, forests, freshwater fishing, gambling casinos, golf, groceries, hiking, horseback riding, hospital, laundromat, massage therapist, medical services, mountain biking, mountain climbing, museums, necessary, non smoking