Chalet Castor Mountain Exposure Zermatt - freestanding, independent, hot tub – Home 3002274 Chalet
- 4 bedrooms
- 8 sleeps
- min stay varies
Chalet Castor Mountain Exposure Zermatt - freestanding, independent, hot tub – Home 3002274
- Chalet
- 4 bedrooms
- sleeps 8
- min stay varies
Key Info
- Child Friendly
- Car not necessary
- Pet Friendly
Description from owner
Description
Please note that this property is exclusively owned and managed by ourselves, Mountain Exposure. Any other listing for this property on this website is by an agency.
Chalet Pollux is a luxurious freestanding three storey independent chalet with 4 bedrooms, large enough for groups or families of eight. All the beds can be configured as doubles or twins.
Its location provides the best of both worlds: spectacular views and easy access. Side by side, tucked against a beautiful hillside, the numerous balconies and large terraces give you bird's eye views of the village and the surrounding mountains, encompassing all three of Zermatt's ski areas. Yet access is easy: 200m from the Matterhorn Express base lift station and resort run there is a street level tunnel which leads you to a lift (elevator) built inside the mountain, from the top of which there is a gentle 2 minute walk to the property. Skis and boots can be left in the tunnel's ski-room. The chalet is bathed in sun as soon as it emerges. Chalet Castor is immediately adjacent to Chalet Pollux which is its mirror image and also sleeps 8.
Castor is part of our chalet group called Les Perles. These four chalets can be combined and depending on the size of the group will host up to 16, 18, 24, 26 or 34 guests.
This chalet has been tastefully decorated under the supervision of Mountain Exposure, delicately combining an alpine, cosy and contemporary finish, with liberal use of wood and stone. It has all the latest technology with flat-screen TVs, more than a hundred satellite channels, a fireplace and geothermal heating to reduce the chalet's carbon foot-print as much as possible.
The chalet enjoys the use of its own unique private outdoor hot-tub surrounded by snow (in the winter), perfect to relax and enjoy the view (or the stars) after a long day in the mountains.
Shared laundry room with washing machine and clothes dryer available.
Chalet Castor can be rented with or without Chalet staff.
Included in all our prices the Mountain Exposure concierge services:
- ARRIVAL: meeting you on arrival for your chalet holiday
- TRANSFERS: arranging airport pick ups by taxi, minibus or helicopter and advising on other travel arrangements
- RESORT CARE: daily chalet visits (unless you specify otherwise) to provide advice and useful tips, and a duty manager available at all times during your ski holiday
- SKI RENTAL: assisting you in obtaining ski rental
- LIFT PASSES: having your lift passes ready for you in advance
- SKI SCHOOLS/GUIDES: advance booking of ski schools and mountain guides
- RESTAURANTS: arranging all your mountain restaurant bookings (these can be essential)
- CHILD CARE: making all necessary arrangements to provide you with quality child care (nannies, babysitters, crèche services)
AND MUCH MORE: We aim to offer a service tailored to all your wishes and would be glad to assist with any matter relating to your holiday.
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Families
- Great for children of all ages
- Pets welcome
- High chair
Bed & bathroom
- 4 Full beds
- 4 Full baths, 1 Half bath
Amenities
- Wireless Internet
- Jacuzzi or hot tub
- Mountain Views
- Grill
- Balcony or terrace
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Clothes dryer
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
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Access
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Mountain Exposure A.
- Response rate:
- 91%
- Calendar last updated:
- 26 Apr 2024
- Years listed:
- 13
- Based in:
- Switzerland
- Overall rating:
Languages spoken: English, French, Spanish, German
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 15 reviews
Excellent
15 reviews
- Excellent
- 12
- Very Good
- 3
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Top Chalet”
Excellently equipped chalet. Fantastic service, and weekly claening also for the hot-tub. Friendly staff. Everything you need for a beautiful holiday
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great”
We stay 2 nights at Chalet Castor, all of us enjoy the stayed and just few minute walk out of the chalet may see the most pretty Matterhorn view. And thank you to Mr Richard who were guide us all the … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellent”
Seulement un mot: tout était parfait. L'accueil, le châlet, le service, etc... Nous reviedrons certainement l'année prochaine.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellent first time experience in Zermatt”
This was our first time visiting Zermatt for skiing, and if I were to return, I would only book through Mountain Exposure. Their selection of properties is excellent, and they take care of your every… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great week of skiing Zermatt and Cervinia”
8 blokes great week of skiing.....Lovely chalet and Alex and Loukia did a great job. Food excellent.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect stay”
I booked the chalet for our executive team who enjoyed every minute of their stay- perfect location close to the town centre and all the amenities yet secluded enough for a prefect rest. The concierge… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Magnifique chalet”
Un magnifique chalet très bien équipé et très confortable que cela soit pour une famille ou pour un groupe d'amis.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Nous sommes ravis que vous ayez passé un agréable séjour au chalet castor! Merci pour le gentil retour
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Superbe chalet bien situé”
Très beau chalet avec Jacuzzi. Très bien équipé cuisine, lits et chaises pour bébé mis à disposition. Très belle vue et prix attractif hors sais… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Merci beaucoup pour les mots gentils. Nous sommes heureux d'apprendre que vous avez apprécié le chalet. Nous espérons vous accueillir à nouveau dans le futur
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect ski chalet!”
Our family of 6 truly couldn't have had a better stay at Chalet Castor. Location was perfect, views were incredible, house was spacious, hot tub was major bonus after long ski days, concierge was… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great accommodation and wonderful location”
Spent a wonderful week at Chalet Castor, nestled up tight against the mountainside in the picture perfect town of Zermatt, which plays host to all manner of niche and multinational shops, bars, restau… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with Mountain Exposure (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Mountain Exposure (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Mountain Exposure (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Mountain Exposure the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Mountain Exposure (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Mountain Exposure (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Mountain Exposure (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Mountain Exposure (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Mountain Exposure (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Mountain Exposure (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Mountain Exposure (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Mountain Exposure (the owner) a message.
If Mountain Exposure (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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