From
$749 / night
Total guests, Nights

Chalet Carmen Mountain Exposure Zermatt - next to Matterhorn Express station – Home 3901092 Apartment

  • 4 bedrooms
  • 8 sleeps
  •  min stay varies

Chalet Carmen Mountain Exposure Zermatt - next to Matterhorn Express station – Home 3901092

  • Apartment
  • 4 bedrooms
  • sleeps 8
  •  min stay varies

Key Info

  • Child Friendly
  • Car not necessary
  • Pet Friendly

Description from owner

Description

Please note that this property is exclusively owned and managed by ourselves, Mountain Exposure. Any other listing for this property on this website is by an agency.

This 4 star chalet is full of wooden charm, with a country farmhouse feel to it. With its sloping wooden ceilings and extensive paneling, this cozy duplex attic chalet apartment offers 4 double bedrooms, 3 bathrooms (two en-suite, one with Jacuzzi bath). Its cozy charm and location among other things, thus making this chalet quite unique and excellent value. A high ceilinged living room with wood fire, an open plan kitchen with dining and bar area, a mezzanine floor with a second living area, and sunny south and east facing balconies with plunging views to the river. Three of the bedrooms have beds which can be made up as doubles or twins, while the mezzanine has a sofa-bed if you need extra capacity. Carmen envelops her guests in a lovely authentic Alpine charm!

Guests of the chalet can use a shared wellness area with a sauna and a jacuzzi hot-tub and a shared laundry room with washing machine and clothes dryer.

Chalet Carmen can be rented with or without Chalet staff.

Included in all our prices the Mountain Exposure concierge services:

- ARRIVAL: meeting you on arrival for your chalet holiday

- TRANSFERS: arranging airport pick ups by taxi, minibus or helicopter and advising on other travel arrangements

- RESORT CARE: daily chalet visits (unless you specify otherwise) to provide advice and useful tips, and a duty manager available at all times during your holiday

- SKI RENTAL: assisting you in obtaining ski rental

- LIFT PASSES: having your lift passes ready for you in advance

- SKI SCHOOLS/GUIDES: advance booking of ski schools and mountain guides

- RESTAURANTS: arranging all your mountain restaurant bookings (these can be essential)

- CHILD CARE: making all necessary arrangements to provide you with quality child care (nannies, babysitters, crèche services)

AND MUCH MORE: We aim to offer a service tailored to all your wishes and would be glad to assist with any matter relating to your holiday.

More Less

Families

  • Great for children of all ages
  • Pets welcome
  • High chair

Bed & bathroom

  • 2 Full beds, 4 Twin beds
  • 3 Full baths

Amenities

  • Wireless Internet
  • Jacuzzi or hot tub
  • Mountain Views
  • Balcony or terrace
  • Internet access
  • Central heating
  • Fireplace
  • Sauna
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Iron
  • High chair
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided

More Less

Access

  • Elevator access

Policies

Check in time: 16:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

House rules

Pets only on request,. Maximum 2 dogs. Extra cleaning fee: 100 CHF.

More

About the owner

Mountain Exposure A.
Response rate:
83%
Calendar last updated:
29 Mar 2024
Years listed:
13
Based in:
Switzerland
Overall rating:

Languages spoken: English, French, Spanish, German

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Excellent
19 reviews

Excellent
17
Very Good
1
Average
1
Poor
0
Terrible
0

“Nice place”

Reviewed 9 Apr 2023

We had a wonderful time. Plenty of room for the 7 of us. We stayed in the loft and the lighting there in the bedroom and the bathroom isn't good. The window in the bathroom lets people look in as… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Superbe appartement”

Reviewed 5 Sep 2022

Superbe appartement avec tout l'aménagement nécessaire et plus encore. La personne de contact était vraiment très agréable et est venu changer une ampoule qui n… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Great Stay”

Reviewed 12 Jun 2022

Beautiful scenery! The concierge,Liv has provided great service before and during our stay. The unit is well stocked and maintained. Truly enjoyed our stay!

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Amazing chalet”

Reviewed 5 May 2022

The chalet was perfect for all our needs - plenty of cupboard space in the bedrooms, a well equipped kitchen. Comfortable beds and smart bathrooms. The spa was an added bonus. Lovely warm boots every … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Mountain Exposure helped make our stay at Chalet Carmen in Zermatt Wonderful!”

Reviewed 6 Apr 2022

Thank you Mountain Exposure for helping make our stay at Chalet Carmin in Zermatt so wonderful! Everyone we dealt with at Mountain Exposure, Bronagh, Liv and Syrago were so helpful and accommodating i… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Wonderful chalet”

Reviewed 4 Apr 2022

This was our second stay in Chalet Carmen and it was as lovely as we remembered. Perfectly placed in Zermat near the lift station and close to the shops it is in an ideal location. It has benefitted… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Perfect location and appartement in perfect condition”

Reviewed 2 Apr 2022

Very nice location close to the lift. Close enough to the city centre with pieces of the old houses still intact. Rooms, bathrooms in perfect condition. Very much enjoyed also the service from the loc… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Great location”

Reviewed 24 Feb 2022

Very close to the lifts and to the village - Syrago was very cool as a host with restaurant bookings and help getting organised Apartment was good sized, clean and well laid out Should have been to… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“great family-friendly big apartment”

Reviewed 20 Apr 2021

The apartment is highly recommended, very spacious, clean and perfectly equipped. It is very close to the ski lift. The people in charge were very kind and always aware of any need from us. We will be… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Thank you very much for the kind words. It was a pleasure having you stay with us and we are very happy to hear that you wish to return. Until next time!

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Excellent”

Reviewed 20 Apr 2021

Excellent service, great location (about 50 metres from the ski lift and rental shop) and very clean !

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner It was a pleasure hosting you and your group. We look forward to hopefully welcoming you back in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-10 of 19

FAQs

How do I find more info about the property?

You can get in touch with Mountain Exposure (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send Mountain Exposure (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Mountain Exposure (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view Mountain Exposure the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send Mountain Exposure (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Mountain Exposure (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to Mountain Exposure (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Mountain Exposure (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Mountain Exposure (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Mountain Exposure (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact Mountain Exposure (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Mountain Exposure (the owner) a message.

If Mountain Exposure (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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