From
$2271 / night
Total guests, Nights

Chalet Heidi Zermatt - central&traditional Swiss feeling - Mountain Exposure AG – Home 3901050 Apartment

  • 3 bedrooms
  • 6 sleeps
  • 7 nights min stay

Chalet Heidi Zermatt - central&traditional Swiss feeling - Mountain Exposure AG – Home 3901050

  • Apartment
  • 3 bedrooms
  • sleeps 6
  • 7 nights min stay

Key Info

  • Child Friendly
  • Car not necessary
  • Pet Friendly

Description from owner

Description

Comprising the entire first floor (128 m2) of a traditional, creaky, wooden, Swiss chalet, this is a delightful luxury chalet apartment which has just been refurbished: a real Zermatt gem sleeping up to 6 people. A great deal of attention has gone into enhancing its old alpine atmosphere while providing every modern convenience and a sense of cozy luxury. You will be cosseted by weathered wood paneling and local granite walls, an antique stone fire-stove (with a modern glass door), wooden ceiling beams (with spotlights), a unique dining table consisting of a traditional harrow under a glass top, a generously sized new and fully specified connecting kitchen, and much more.

There are three quaint bedrooms and three very modern bathrooms. Bedroom 1 (the largest) has a standard double bed and en-suite bathroom with shower and toilet. Bedroom 2 can be configured either as a double or as two singles. Its bathroom is next door, with shower and toilet. Bedroom 3 is the smallest, with a 160cm double bed, but it has the advantage of having the largest en-suite bathroom with corner-bath, rainfall shower and toilet. You should be aware that these two bedrooms are small; however their interior design is charming, giving one the feeling of snuggling down in a cozy mountain cabin.

The self-catered price includes:

- Bed linen and towels on arrival

- Firewood

- All local taxes and charges

- Final cleaning

- Wifi

- Exclusive use of the chalet and its facilities

Daily cleaning and breakfast service on request, by payment.

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Families

  • Great for children of all ages
  • Pets welcome
  • High chair

Bed & bathroom

  • Bedroom 1: King bed
    Bedroom 2: Queen Bed
    Bedroom 3: 2 Twin beds
  • 1 Shower, 2 Attached (ensuites)

Amenities

  • Wireless Internet
  • Mountain Views
  • Balcony or terrace
  • Internet access
  • Central heating
  • Fireplace
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Iron
  • High chair
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided

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Access

  • Not suitable for wheelchair users

Getting around

Please have in mind that Zermatt is a car free village. All amenities are within walking distance. Electro taxis seating up to 7 people are plentiful and will come and collect you within 5 minutes of a phone booking. There are also two electric bus lines.

Interaction with guest

Included in our prices the Mountain Exposure concierge services: - ARRIVAL: meeting you on arrival for your chalet holiday - TRANSFERS: arranging airport pick ups by taxi, minibus or helicopter and advising on other travel arrangements - RESORT CARE: daily chalet visits (unless you specify otherwise) to provide advice and useful tips, and a duty manager available at all times during your holiday - SKI RENTAL: assisting you in obtaining ski rental - LIFT PASSES: having your lift passes ready for you in advance - SKI SCHOOLS/GUIDES: advance booking of ski schools and mountain guides - RESTAURANTS: arranging all your mountain restaurant bookings (these can be essential) - CHILD CARE: making all necessary arrangements to provide you with qualit

Policies

Check in time: 16:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

House rules

Pets only on request,. Maximum 2 dogs. Extra cleaning fee: 100 CHF.

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About the owner

Mountain Exposure A.
Response rate:
91%
Calendar last updated:
25 Apr 2024
Years listed:
13
Based in:
Switzerland
Overall rating:

Languages spoken: English, French, Spanish, German

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Very Good
16 reviews

Excellent
13
Very Good
2
Average
0
Poor
1
Terrible
0

“Home away from home in Zermatt!”

Reviewed 21 Aug 2023

What a fantastic stay at Chalet Heidi in Zermatt with Mountain Exposure! We would definitely highly recommend this accommodation and would stay here again on future visits to Zermatt! Very comfortable… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Doesn't fulfill expectations”

Reviewed 23 Feb 2022

Old wood?- yes. Cozy kitchen/living? yes. Bedrooms are very (!) small and rare place to store clothes. Average bathroom-equiment (Heating in one bathroom didn't work the whole week). Ugly smell f… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Chalet Heidi MX - Zermatt”

Reviewed 20 Feb 2022

We stayed in Chalet Heidi for a week, 5 people. The size of the apartment was perfect. Very cosy and equiptmed with all the necessity. Located in the city center with walking distance to the village a… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“perfect spot in the centre of Zermatt”

Reviewed 31 May 2021

We stated for a long week end in May with our children and wanted for nothing. The chalet is perfectly equipped and wants for nothing. We were extremely comfortable. Liv was also very helpful and prov… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Your kind words are greatly appreciated and we want to thank you for recommending the chalet to friends. It was a pleasure meeting and hosting you and your family. Hopefully we can welcome you back in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Wonderful stay”

Reviewed 27 Apr 2021

Hugh from Mountain Exposures was a great host. The whole family loved the stay. The apartment was large and well-appointed. We particularly liked the wood and stone decor, fireplace and kitchen.

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner We are very pleased to hear you enjoyed your stay in the traditional Swiss Chalet Heidi! It was a pleasure having you stay with us. Hopefully we can welcome you back in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Super check-in service”

Reviewed 25 Aug 2019

From collection at the station, transfer and detailed intro to the challet - we really appreciated the high touch service. Ambience is traditional chalet with a luxury feel and the kitchen is complete… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Fantastic village chalet with beautiful, rustic interior and great views.”

Reviewed 12 Mar 2019

Great central village location, very short walk to the village main street. Beautiful, rustic interior, with modern kitchen and bathrooms. Small but comfortable bedrooms. Highly recommend the chalet f… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Wonderful Stay in Zermatt”

Reviewed 3 Mar 2017

We loved Chalet Heidi! We were a group of six girls traveling and the chalet was perfect for us. There were three bedrooms and three bathrooms and a large common room. The bedrooms were on the smaller… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Schöne Wohnung - aber nicht für 6 Personen”

Reviewed 1 Jul 2016

Die Wohnung ist sehr schön und heimelig. Für 6 Personen jedoch nicht geeignet. Die Zimmer sind sehr klein. Da rundherum Häuser stehen, hat man nicht viel Tageslicht. Desweitern hatte e… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Fabulous bolthole”

Reviewed 18 Jan 2015

Heidi really was an Aladdin's cave. As you enter the apartment and travel to the lounge at the far end it just gets better and better. We had a great stay over the Christmas week. Its in a really… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-10 of 16

FAQs

How do I find more info about the property?

You can get in touch with Mountain Exposure (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send Mountain Exposure (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Mountain Exposure (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view Mountain Exposure the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send Mountain Exposure (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Mountain Exposure (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to Mountain Exposure (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Mountain Exposure (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Mountain Exposure (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Mountain Exposure (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact Mountain Exposure (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Mountain Exposure (the owner) a message.

If Mountain Exposure (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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